Privacy Policy

Privacy Policy and Personal Data Protection in accordance with the GDPR.

The personal data provided to us by our customers is processed in accordance with the scope of the consent given and in accordance with applicable law, especially Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (GDPR).

Customer's personal data is stored on servers that guarantee their complete security. Access to the database is granted only to employees with the appropriate permissions in our store. This is necessary to ensure the privacy and security of our customer's personal data.

Our company is committed to complying with applicable regulations regarding protecting personal data and taking all necessary measures to protect this data from unauthorised access, loss, or unauthorised disclosure. Our top priority is ensuring that our customer's personal data is treated with care and respect.

Purpose of Data Collection

Customer data is primarily collected to create an individual account on the Full Mellow™ store. It is also used to enter into and execute a purchase and sale agreement (to obtain the shipping address of the purchased goods) and any potential complaint proceedings.

The store does not transfer, sell, or lend the collected personal data of customers to third parties unless it is done with explicit consent or at the request of the customer or the request of state authorities authorised by law in connection with ongoing proceedings.

Data Administration

The data administrator is IQ-AREA Ltd, located at 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ, Company number 09431214, VAT GB218112935.

Data Security

We store customer personal data on secure servers. Access to the data is restricted to authorised employees. The location and method of data storage are designed to ensure complete security.

Data Access

Every customer who has provided us with their personal data can access their data for verification, modification, or to request deletion. Customers can also independently update and edit their data by logging into their individual accounts.

Cookies policy

Greetings, cookie lovers! We wanted to let you know that our website uses cookies - but don't worry, these are not the kind you can eat (unfortunately). Instead, they're tiny files your web browser creates on your computer to help our web store features run smoothly.

By the way, cookies help us to stop bothering you with many popups we are obligated by law to show you every time you visit our website unless we know you already saw them :)

By accepting cookies, you are helping us not to waste your time dealing with those popups.

We're always trying to improve your experience on our website, and the anonymous statistical data we gather on user behavior helps us do just that. So, keep browsing and clicking away - we're watching but in a totally non-creepy way! If you do decide to turn off cookies, you may experience some hiccups in the e-commerce features. And for all you savvy shoppers out there, remember that our tailored offers are exclusively available for registered users. So sign up and treat yourself to some sweet deals!

Advertising and Promotional Activities

We only send advertising and promotional materials to customers with explicit consent. This applies particularly to newsletters sent to customers, provided that they clearly confirm the link we've provided for accepting newsletters about current promotions, discounts, and new items. These materials are related exclusively to Full Mellow Cosmetics.

Please direct all questions, requests, and suggestions regarding protecting your privacy, especially personal data, via contact form.